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- Title
THE USE OF THE WHATSAPP MOBILE APPLICATION IN HEALTH: INTEGRATIVE REVIEW.
- Authors
Santos, Jéssica Caroline dos; Nunes, Laura Barbosa; Reis, Ilka Afonso; de Carvalho Torres, Heloisa
- Abstract
Objective: to identify the current state of the art and research trends that use the mobile WhatsApp application in the healthcare. Method: integrative literature review in the databases PubMed, CINAHL, SCOPUS and LILACS, from 2009 to 2019. Results: sample composed of 24 studies grouped into three analysis categories: use of WhatsApp by healthcare professionals/ students as a communication, teaching and learning tool (n=5); use of WhatsApp by the professional in the health service (n=13); and use of WhatsApp for health education/information exchange between professional and patient (n=6). Conclusion: scientific evidence shows that the use of WhatsApp favors the existing communication between professionals in a healthcare service and even between professionals, healthcare students and patients.
- Subjects
ONLINE information services; CINAHL database; HEALTH education; MASS media; ELECTRONIC data interchange; MOBILE apps; SYSTEMATIC reviews; PUBLIC health; MEDLINE; TELEMEDICINE
- Publication
Revista Mineira de Enfermagem, 2021, Vol 25, p1
- ISSN
1415-2762
- Publication type
Article
- DOI
105935/1415-2762-20210004