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- Title
Telemedicine Acceptance during the COVID-19 Pandemic: An Empirical Example of Robust Consistent Partial Least Squares Path Modeling.
- Authors
Ramírez-Correa, Patricio; Ramírez-Rivas, Catalina; Alfaro-Pérez, Jorge; Melo-Mariano, Ari
- Abstract
The explanation of behaviors concerning telemedicine acceptance is an evolving area of study. This topic is currently more critical than ever, given that the COVID-19 pandemic is making resources scarcer within the health industry. The objective of this study is to determine which model, the Theory of Planned Behavior or the Technology Acceptance Model, provides greater explanatory power for the adoption of telemedicine addressing outlier-associated bias. We carried out an online survey of patients. The data obtained through the survey were analyzed using both consistent partial least squares path modeling (PLSc) and robust PLSc. The latter used a robust estimator designed for elliptically symmetric unimodal distribution. Both estimation techniques led to similar results, without inconsistencies in interpretation. In short, the results indicate that the Theory of Planned Behavior Model provides a significant explanatory power. Furthermore, the findings show that attitude has the most substantial direct effect on behavioral intention to use telemedicine systems.
- Subjects
COVID-19 pandemic; LEAST squares; TELEMEDICINE; PLANNED behavior theory; TECHNOLOGY Acceptance Model; PANDEMICS
- Publication
Symmetry (20738994), 2020, Vol 12, Issue 10, p1593
- ISSN
2073-8994
- Publication type
Article
- DOI
10.3390/sym12101593