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- Title
MAIN HR CHALLENGES FOR SMALL BUSINESSES IN REPUBLIC OF NORTH MACEDONIA: A QUALITATIVE RESEARCH.
- Authors
PIPERKOVA, IRINA; DJAMBASKA, ELIZABETA; LOZANOSKA, ALEKSANDRA; DAVITKOVSKA, ELENA
- Abstract
This paper analyses the specifics of human resource management in small businesses in North Macedonia and identifies the main challenges faced by small business regarding people management aspects. A qualitative research using semi-structured interviews with business owners and managers of selected small businesses in the Republic of North Macedonia provided an indepth understanding of major issues in human resource management. Research findings1 reveal that vaguely defined structures and job descriptions pose significant challenge to management, particularly in growing small businesses, due to overlapping of job tasks and reluctance of managers to delegate bigger responsibility to employees. The recruitment process represents an increasing challenge for small businesses, regardless of the recruitment method used, as the number and profile of applicants often do not meet the goals or expectations of the firms. Employee training has also been identified as one of the challenges that small businesses face. Small business owners see a direct benefit from training only when it comes to upgrading job-specific skills of employees and are not familiar with the necessary steps of the training needs analysis. Employee performance is the main determinant of compensation level in small businesses however, the only criteria considered are sales targets and generated profit. Most of the managers consider that it is extremely important to be competitive in terms of the pay and rewards level, as a way to motivate and retain employees.
- Subjects
PERSONNEL management; SMALL business management; JOB performance; JOB descriptions; WAGES
- Publication
Economic Development / Ekonomiski Razvoj, 2024, Vol 26, Issue 1, p102
- ISSN
1409-7893
- Publication type
Article