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- Title
Knowledge Management: KNOWLEDGE MANAGEMENT IN THE TECHNOLOGICAL SOCIETY: GOVERNMENT BY INDICATOR.
- Authors
Gates, Bruce L.
- Abstract
This article focuses on the management of knowledge in the public sector. There is little doubt about the need for more complete understanding of how public organizations generate and utilize knowledge to carry on their operations, for it seems the essence of rational, purposeful organizational behavior. If government were a perfect cybernetic system, it would require some reasonably stable definition of desirable social characteristics, knowledge of the state of society relative to the desired state, and some set of defined action alternatives which would automatically be implemented when serious divergence from the desired equilibrium state became known. To be useful in rational decision making, the knowledge base which governs institutional behavior in the cybernetic system must embody sufficient technological content to enable formulation of a logical or at least a plausible theoretical set of relationships to the set of action alternatives which are feasible within the organization's technical structure. The key assumption upon which the creation and utilization of such goal models depends is the theoretically appealing, yet elusive ideal of purely deductive decision making.
- Subjects
KNOWLEDGE management; PUBLIC sector; ORGANIZATIONAL behavior; CYBERNETICS; TECHNOLOGICAL innovations; DECISION making
- Publication
Public Administration Review, 1975, Vol 35, Issue 6, p589
- ISSN
0033-3352
- Publication type
Article
- DOI
10.2307/974276