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- Title
Employee Trust and Its Influence on Quality Climate at Two Administration Levels.
- Authors
Mosher, Gretchen A.; Keren, Nir; Hurburgh Jr., Charles R.
- Abstract
The article discusses the concept of quality climate at workplace and examines the employees' relationship between perceptions of trust and quality climate at two administrative tiers. It mentions that a positive relationship was observed between organizational trust and organizational quality climate, and between trusts at organizational tiers. It states that employees' connection with quality management is not clear at group tier.
- Subjects
WORK environment; TRUST; INTERPERSONAL relations; TOTAL quality management; POSITIVISM
- Publication
Journal of Technology, Management & Applied Engineering, 2013, Vol 29, Issue 2, p1
- ISSN
2166-0123
- Publication type
Article