We found a match
Your institution may have rights to this item. Sign in to continue.
- Title
Collaborating with Virtual Assistants in Organizations: Analyzing Social Loafing Tendencies and Responsibility Attribution.
- Authors
Stieglitz, Stefan; Mirbabaie, Milad; Möllmann, Nicholas R. J.; Rzyski, Jannik
- Abstract
Organizations increasingly introduce collaborative technologies in form of virtual assistants (VAs) to save valuable resources, especially when employees are assisted with work-related tasks. However, the effect of VAs on virtual teams and collaboration remains uncertain, particularly whether employees show social loafing (SL) tendencies, i.e., applying less effort for collective tasks compared to working alone. While extant research indicates that VAs collaboratively working in teams exert greater results, less is known about SL in virtual collaboration and how responsibility attribution alters. An online experiment with N = 102 was conducted in which participants were assisted by a VA in solving a task. The results indicate SL tendencies in virtual collaboration with VAs and that participants tend to cede responsibility to the VA. This study makes a first foray and extends the information systems (IS) literature by analyzing SL and responsibility attribution thus updates our knowledge on virtual collaboration with VAs.
- Subjects
ATTRIBUTION (Social psychology); SOCIAL structure; SOCIAL clubs; TEAMS in the workplace; RESPONSIBILITY; INFORMATION storage &; retrieval systems
- Publication
Information Systems Frontiers, 2022, Vol 24, Issue 3, p745
- ISSN
1387-3326
- Publication type
Article
- DOI
10.1007/s10796-021-10201-0