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- Title
Emotional Intelligence and Quality of Work-Life among Employees in the Educational Institutions.
- Authors
Sathya Kumar, J.; Iyer, Vidya Rajaram
- Abstract
It has been realized by many that for a balanced successful life, intelligence is a pre requisite. Charles Darwin (1872) speculated that emotions must be the key to the survival of the fittest. Hence for an effective living it is not just intelligence but it may need to be coupled with emotions as well. Thus Emotional Intelligence (EI) plays an important role in the life of all individuals, be it in the work environment or in the personal life. EI accounts for about 80% of a person's success in life (Goleman, 1995). EI is one of the important behavioral construct contributing to the performance (Goleman, 1995, 1998) and to the work related behavior and job satisfaction (Cooper and Sawaf, 1997). Quality of work life is a meaningful achievement and enjoyment in every day life. According Robins (1990) QWL is "a process by which an organization responds to employee needs by developing mechanisms to allow them to share fully in making the decisions that design their lives at work". Goodale, Hall, Burke and Joyner(1975) conducted studies in which they asked the respondents as how would they define the phrase 'Quality of life' and many said that "quality of life" means psychological well being, the work environment, realizing or working towards one's aim in life and the social environment provided by other people. Thus it appears that there exist a conceivable nexus between emotional intelligence and the Quality of work life. Hence this study aimed at finding the correlation between the emotional intelligence and quality of work life, especially among the employees in the educational institutions as it is one sector of employment where it is said quality of work life at times is very challenging. The sample of the study constitutes individuals employed in various academic institutions in and around Madurai. Questionnaires were administered to assess their level of emotional intelligence and the quality of work life as perceived by them. The data collected was subjected to statistical analysis and the results indicate that there exist a positive correlation between the emotional intelligence and the quality of work life of the individuals. Difference was also found among teaching and non teaching staffs.
- Subjects
EMOTIONAL intelligence; QUALITY of work life; DARWIN, Charles, 1809-1882; JOB satisfaction; SOCIAL intelligence; WORK environment
- Publication
SIES Journal of Management, 2012, Vol 8, Issue 2, p21
- ISSN
0974-2956
- Publication type
Article