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- Title
Alternatives to Care in Physician Offices: Patients' Expectations and Satisfaction.
- Authors
Mukamel, Dana B.; Amin, Alpesh; Shi, Yuxi; Ladd, Heather; Sorkin, Dara H.
- Abstract
The article offers information on a study regarding Patients' Expectations and Satisfaction over Alternatives to Care in Physician Offices. It mentions that patients have several choices besides physicians' offices or emergency rooms (ERs) when seeking care for minor illnesses, including urgent care, retail clinics, and virtual physicians. It presents initiatives that can be taken by health care providers can do to increase patient satisfaction.
- Subjects
CALIFORNIA; PATIENT satisfaction; MEDICAL care; HOSPITAL emergency services; PHYSICIANS; MEDICAL personnel; CLINICS; HEALTH attitudes; MEDICAL quality control; MEDICAL offices; SOCIOECONOMIC factors
- Publication
JGIM: Journal of General Internal Medicine, 2018, Vol 33, Issue 10, p1598
- ISSN
0884-8734
- Publication type
journal article
- DOI
10.1007/s11606-018-4520-9