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- Title
PERFORMANCE OF PRIMARY HEALTH CARE SERVICES: SATISFACTION OF PERSONS WITH HYPERTENSION.
- Authors
Miranda Lucena, Ane Caroline Rodrigues; Rêgo, Anderson da Silva; Charlo, Patrícia Bossolani; Cardoso da Silva Rodrigues, Thamires Fernandes; Salci, Maria Aparecida; Trindade Radovanovic, Cremilde Aparecida; Carreira, Lígia
- Abstract
Objective: To evaluate the performance of the list of services offered by Primary Health Care (PHC) and to associate with blood pressure control and monitoring of people with arterial hypertension (AH). Methods: a cross- sectional study carried out with 417 people with AH, linked to 34 Basic Health Units in a municipality in Paraná. Data were collected between February and June 2016, using an instrument of satisfaction with services provided by PHC, using questions related to the block on List of Services. For data analysis, descriptive and inferential statistics were used. Results: people over 70 years old, female, white, and with low education were prevalent. The issues related to blood pressure measurement, presence of at least one professional in the unit, and participation in groups of people with AH were better evaluated. People with inadequate follow-up unsatisfactorily assessed blood pressure measurements during consultations and home visits. Those stratified with inadequate blood pressure control unsatisfactorily evaluated health education and information about medicines and their effects. Conclusion: The need to improve monitoring and care for patients with AH is highlighted so that the services provided by PHC are satisfactory.
- Subjects
EVALUATION of medical care; PULMONARY hypertension prevention; HYPERTENSION; INFERENTIAL statistics; CROSS-sectional method; PATIENT satisfaction; PRIMARY health care; PATIENTS' attitudes; PATIENT monitoring; MEDICAL care research; EDUCATIONAL attainment
- Publication
Ciencia, Cuidado e Saude, 2021, Vol 20, p1
- ISSN
1677-3861
- Publication type
Article
- DOI
10.4025/cienccuidsaude.v20i0.53086