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- Title
Effect of a training programme on the work of GP-based HCAs.
- Authors
Weir, Julie
- Abstract
Aims: The aims of this study were to explore how the health care assistant (HCA) is deployed in primary care, to investigate the impact of education on individual role/career development and to understand the perceived effect it has had, if any, on the general practice team in terms of service delivery. Method: The 18 respondents came from a whole population sample which was drawn from the 106 GP surgeries that had submitted their HCAs for Knowledge and Skills in Primary Care (KaSPaC) training in 2005-10, encompassing three NHS Primary Care Trusts in the South East of England. Results: Eight (KaSPaC trained) HCAs, four practice nurses and six practice managers completed the survey. The analysis revealed that the programme had provided individuals with a foundation for good practice; had been beneficial in terms of skill mix and service delivery; and had increased practice nurse confidence in task delegation. Conclusions: This study highlights the positive impact of structured accredited education on staff working in general practice but it also reveals that there is still a lack of standardization regarding the deployment and utilization of the HCA role within primary care.
- Subjects
ENGLAND; EDUCATION of nurses' aides; CLINICAL competence; DELEGATION of authority; FAMILY medicine; RESEARCH methodology; MEDICAL office nursing; MEDICAL personnel; PERSONNEL management; PRIMARY health care; QUESTIONNAIRES; RESEARCH; SOCIAL role; SURVEYS; EMPLOYEES' workload; PROFESSIONALISM
- Publication
Practice Nursing, 2015, Vol 26, Issue 7, p351
- ISSN
0964-9271
- Publication type
Article
- DOI
10.12968/pnur.2015.26.7.351