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- Title
GETTING A MANAGERIAL PERFORMANCE APPRAISAL SYSTEM UNDER WAY: NEW YORK CITY'S EXPERIENCE.
- Authors
Allan, Peter; Rosenberg, Stephen
- Abstract
This article examines initiatives to install performance evaluation systems for middle managers in New York City's local government agencies. The authors' purpose in preparing this article is to trace and analyze the city's efforts to install two different performance evaluation systems. Since the installation of any new system of this type represents a major undertaking for any organization, we felt that the city's experience with two different approaches would be of interest to practitioners and theoreticians alike. It is too early to attempt to assess the impact of the new system, which the city ultimately adopted, on managerial effectiveness or managing styles; the results may not be known for some time to come. A performance evaluation system had existed since the late 1960s for the city's managers, but it had fallen into disuse in most city agencies by 1 974. Evaluations were based on general performance characteristics such as judgment, quality and accuracy of work, administrative ability, leadership, etc. The Department of Personnel viewed performance evaluation as the cornerstone of the entire Management Service Plan. The new system was to be used to identify strengths, deficiencies, and development needs; assess potential for reassignment and advancement; award merit pay increases; and make decisions as to retention or removal during the probationary period.
- Subjects
NEW York (State); PERFORMANCE standards; PERFORMANCE management; EMPLOYEE reviews; MIDDLE managers; WAGE increases; MONETARY incentives; MERIT ratings
- Publication
Public Administration Review, 1980, Vol 40, Issue 4, p372
- ISSN
0033-3352
- Publication type
Article
- DOI
10.2307/3110263