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- Title
Threats, suggestions, hints, and promises: Gaining compliance efficiently and politely.
- Authors
Kellermann, Kathy; Shea, B. Christine
- Abstract
Investigates threats, suggestions, hints and promises for their politeness and expediency in gaining others' compliance. Testing of the predicted rank-orderings of the verbal acts; Value of politeness theory for accounting for instrumentally-oriented behavior; Comparison between strategies on politeness and efficiency.
- Subjects
ORAL communication; COURTESY; LEGAL compliance; POLITENESS theory
- Publication
Communication Quarterly, 1996, Vol 44, Issue 2, p145
- ISSN
0146-3373
- Publication type
Article
- DOI
10.1080/01463379609370007