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- Title
M/M/∞ QUEUE WITH IMPATIENT CUSTOMERS.
- Authors
BURA, GULAB SINGH
- Abstract
In this paper we proposed an M/M/8 queue with impatient customers. Generally, customers are impatient due to long waits in queue but in this work, we consider the case when customers are not impatient due to long waits but they are impatient due to the poor quality of service. We model and analyze this queueing system by using continued fraction technique and obtained the probability mass function of the customers present in the system in time dependent form. Also, we calculate the average queue size. Finally, some graphical representations are given to illustrate the model.
- Subjects
LAPLACE transformation; QUALITY of service; PROBABILITY density function
- Publication
Reliability: Theory & Applications, 2024, Vol 19, Issue 1, p228
- ISSN
1932-2321
- Publication type
Article