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- Title
Direct and Indirect Effects of Task Characteristics on Organizational Citizenship Behavior.
- Authors
Todd, Samuel Y.; Kent, Aubrey
- Abstract
The purpose of this research was to investigate how a selection of task variables impacts organizational citizenship behavior (OCB). Employees (n = 337) from a manufacturer of sporting goods products completed a survey through onsite group meetings. Two models were estimated to describe both direct effects of task variables upon OCB and indirect effects through the mediator of job satisfaction. Findings were mixed in that some task variables directly impacted particular elements of OCB, while other task variables demonstrated a mediated effect through job satisfaction. Perhaps chief among the discoveries was the positive relationship between job self-efficacy and OCB.
- Subjects
ORGANIZATIONAL behavior; JOB satisfaction; EMPLOYEE attitudes; QUALITY of work life; INDUSTRIAL surveys
- Publication
North American Journal of Psychology, 2006, Vol 8, Issue 2, p253
- ISSN
1527-7143
- Publication type
Article