We found a match
Your institution may have rights to this item. Sign in to continue.
- Title
INTERACTIVE VIDEO ASSESSMENT OF CONFLICT RESOLUTION SKILLS.
- Authors
Olson-Buchanan, Julie B.; Drasgow, Fritz; Moberg, Philip J.; Mead, Alan D.; Keenan, Patricia A.; Donovan, Michelle A.
- Abstract
In this research we developed and validated an interactive video assessment of conflict resolution skills. A model of conflict management was used to develop the conflict scenarios and part of the scoring key. Computer assessments of conflict resolution skills and two cognitive abilities were administered to 347 supervisors and job performance ratings were collected from their managers. The conflict skills assessment was found to be significantly related to supervisory ratings of on-the-job performance in managing conflict but to be unrelated to the measures of cognitive ability. In addition, the conflict skills assessment had no adverse impact for women. The implications of these results and directions for future research are discussed.
- Subjects
CONFLICT management; CONFLICT (Psychology); INTERACTIVE videos; COGNITIVE ability; JOB performance; RESEARCH
- Publication
Personnel Psychology, 1998, Vol 51, Issue 1, p1
- ISSN
0031-5826
- Publication type
Article
- DOI
10.1111/j.1744-6570.1998.tb00714.x