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- Title
Proposed Framework for Evaluating Quality of Experience in a Mobile, Testbed-oriented Living Lab Setting.
- Authors
De Moor, Katrien; Ketyko, Istvan; Joseph, Wout; Deryckere, Tom; De Marez, Lieven; Martens, Luc; Verleye, Gino
- Abstract
The framework presented in this paper enables the evaluation of Quality of Experience (QoE) in a mobile, testbed-oriented Living Lab setting. As a result, it fits within the shift towards more user-centric approaches in innovation research and aims to bridge the gap between technical parameters and human experience factors. In view of this, Quality of Experience is seen as a multi-dimensional concept, which should be considered from an interdisciplinary perspective. Although several approaches for evaluating perceived QoE have been proposed in the past, they tend to focus on a limited number of objective dimensions and fail to grasp the subjective counterparts of users’ experiences. We therefore propose a distributed architecture for monitoring network Quality of Service (QoS), context information and subjective user experience based on the functional requirements related to real-time experience measurements in real-life settings. This approach allows us to evaluate all relevant QoE-dimensions in a mobile context.
- Subjects
MOBILE communication systems; TECHNOLOGICAL innovations; DIMENSIONAL analysis; QUALITY control; QUALITY of service; FUNCTIONAL analysis
- Publication
Mobile Networks & Applications, 2010, Vol 15, Issue 3, p378
- ISSN
1383-469X
- Publication type
Article
- DOI
10.1007/s11036-010-0223-0