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- Title
Big causes and small events: QWERTY and the mechanization of office work.
- Authors
Reinstaller, Andreas; Hölzl, Werner
- Abstract
This article studies the adoption of typewriters in the United States, France, and Germany in the period between 1870 and 1930. The aim of the article is to show how specific problem-solving heuristics and routines, which have been developed to solve technical and social problems on the shop floor, have also shaped the organization of work and complementary technologies at the administrative level. We argue that performance criteria other than pure typing speed were relevant to the adoption of typewriters and the QWERTY keyboard, and reconsider the debates on path dependence surrounding the QWERTY keyboard.
- Subjects
TYPEWRITERS; HEURISTIC algorithms; TECHNOLOGICAL innovations; EQUILIBRIUM; MARKET failure
- Publication
Industrial & Corporate Change, 2009, Vol 18, Issue 5, p999
- ISSN
0960-6491
- Publication type
Article
- DOI
10.1093/icc/dtp030