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- Title
Readers' Advisory and the Pandemic: Lessons, Connections, and Vital Services.
- Authors
Wyatt, Neal; Lockley, Lucy M.; Winsor, Gregg; Stover, Kaite Mediatore; Wright, David; Trott, Barry; Anderson, Stephanie
- Abstract
The article discusses how the pandemic transformed library readers' advisory (RA) services by shifting from physical to virtual platforms. It highlights the adoption of tools like Zoom, Twitter, and Facebook to maintain connections with readers amid challenges such as halted print access and lengthy e-book queues. It emphasizes the importance of continuing these virtual methods to enhance RA services in the future.
- Subjects
PANDEMICS; READERS' advisory services; ZOOM (Company); TWITTER (Web resource); FACEBOOK (Web resource)
- Publication
RUSQ: A Journal of Reference & User Experience, 2021, Vol 59, Issue 3/4, p188
- Publication type
Article