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- Title
Mining Twitter to Assess the Public Perception of the “Internet of Things”.
- Authors
Bian, Jiang; Yoshigoe, Kenji; Hicks, Amanda; Yuan, Jiawei; He, Zhe; Xie, Mengjun; Guo, Yi; Prosperi, Mattia; Salloum, Ramzi; Modave, François
- Abstract
Social media analysis has shown tremendous potential to understand public's opinion on a wide variety of topics. In this paper, we have mined Twitter to understand the public's perception of the Internet of Things (IoT). We first generated the discussion trends of the IoT from multiple Twitter data sources and validated these trends with Google Trends. We then performed sentiment analysis to gain insights of the public’s attitude towards the IoT. As anticipated, our analysis indicates that the public's perception of the IoT is predominantly positive. Further, through topic modeling, we learned that public tweets discussing the IoT were often focused on business and technology. However, the public has great concerns about privacy and security issues toward the IoT based on the frequent appearance of related terms. Nevertheless, no unexpected perceptions were identified through our analysis. Our analysis was challenged by the limited fraction of tweets relevant to our study. Also, the user demographics of Twitter users may not be strongly representative of the population of the general public.
- Subjects
TWITTER (Web resource); INTERNET of things; DATA mining; PUBLIC opinion; SOCIAL media
- Publication
PLoS ONE, 2016, Vol 11, Issue 7, p1
- ISSN
1932-6203
- Publication type
Article
- DOI
10.1371/journal.pone.0158450