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- Title
Interviewer Effects in the Classification of Responses.
- Authors
Stember, Herbert; Hyman, Herbert
- Abstract
In the course of a larger study on interviewer effect in polling, tests were made to determine whether the device of having interviewers classify responses in the field gave results different from those obtained when responses were recorded verbatim. The data indicate that, with one exception, field classification does not alter the over-all results of a survey. There is a tendency, however, for inexperienced interviewers to allow their biases to enter into the classification procedure more than is the case with experienced interviewers. For the total held staff, effects deriving from interviewer expectations or interviewer ideology were not increased by field classification. Although in general the over-all effects due to classification were minimal, the evidence demonstrates that the results obtained by inexperienced members of the staff were more affected by the classification procedure than those of the experienced interviewers. Experience is only one of the factors making up the complex of over-all competence.
- Subjects
INTERVIEWING; INTERVIEWER characteristics; RESPONDENTS; PREJUDICES; EXPERIENCE; SOCIAL skills; SURVEYS
- Publication
Public Opinion Quarterly, 1949, Vol 13, Issue 4, p669
- ISSN
0033-362X
- Publication type
Article
- DOI
10.1086/266126