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- Title
Providing Telephone-Based Support for Patients With Haematological Malignancies: A Qualitative Investigation of Expert Nurses.
- Authors
Liptrott, Sarah J.; Bee, Penny; Lovell, Karina
- Abstract
Background: Telephone-based interventions are frequently used to address cancer patient's needs, often delivered by nurses; however, little is known about nurses' opinions of such interventions. Purpose: The objective of this study was to investigate expert nurses' perceptions of hemato-oncology patient's needs, use of telephone interventions providing support and symptom management and intervention acceptability from a service provider perspective. A qualitative study was undertaken with focus group and individual interview. Inductive and deductive data analysis was performed using Framework Analysis and the Theoretical Framework of Acceptability. Results: Two themes emerged: (1) perceived needs of haemato-oncology patients across the cancer trajectory – multifactorial influences, dynamic information needs, and continuity of care, (2) acceptability for nurses delivering interventions was determined by identification of need, agreed expectations and organisational support for the intervention. Conclusions: Greater understanding of contextual factors for recipients and individuals delivering healthcare interventions may contribute to identification of potential barriers and facilitators to adoption in clinical practice.
- Subjects
CANCER patient psychology; SOCIAL support; NURSES' attitudes; FOCUS groups; RESEARCH methodology; INTERVIEWING; MEDICAL care costs; QUALITATIVE research; CONCEPTUAL structures; CONTINUUM of care; SELF-efficacy; HEMATOLOGIC malignancies; JUDGMENT sampling; INFORMATION needs; TELEMEDICINE; MEDICAL needs assessment
- Publication
Canadian Journal of Nursing Research, 2022, Vol 54, Issue 2, p121
- ISSN
0844-5621
- Publication type
Article
- DOI
10.1177/08445621211013231