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- Title
A Study on Managerial Communication in Multicultural Workplace.
- Authors
Bhardwaj, Shikha; Sharma, Varsha; Deepshikha
- Abstract
The aim of this paper is to explore the role and characteristics of managerial communication in a multicultural workplace and, more specifically, within multicultural teams. After literature review, variables affecting communication were identified, four variables - verbal and non-verbal communication, production strategies and skills or attitudes, further researched in Indian scenario through face to face interview with a structured questionnaire. Respondents were working professionals, from various industries, working at multicultural workplace. To the end, a content analysis in thematic pattern was conducted, of qualitative data, through transcript and recording to reach results. After data analysis, the results reveal that all four variables hold importance in Indian scenario, however their order of importance may not be reached. Strategic competence and skill were reflecting more congruence with literature.
- Subjects
ORGANIZATIONAL communication; DIVERSITY in the workplace; ORAL communication; QUESTIONNAIRES; SYSTEMS theory
- Publication
BVIMSR Journal of Management Research, 2017, Vol 9, Issue 1, p60
- ISSN
0976-4739
- Publication type
Article