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- Title
Islamic Working Environment, Organizational Commitment and Employee's Job Satisfaction and Performance in Malaysia Service Industry: A Conceptual Paper.
- Authors
Zainudin, Muhamad Izzuddin; Rashid, Muhammad Shawal Abdul; Murugeesan, Yokananthini; Che Zainal, Che Nur Amalina S.; Malek, Safrena Noreen Abd
- Abstract
Purpose: The purpose of the study is to proposed a conceptual framework by including organizational commitment as the moderating variable to the relationship between Islamic workplace environment, job performance and job satisfaction. Design/methodology/approach: The paper is construct purely through the review of previous literature review from academic journals from various platform and search engine. The paper also will take newspapers article to be the secondary data to support the researcher arguments. Research limitations/implications: Since this is a conceptual paper, further investigation is necessary to confirm the framework and ensure examined the effect of the variables. Future researchers are recommended to conduct empirical research for the proposed framework. Practical implications: This paper will hopefully provide enlightenment to Malaysia's service industry on the importance of providing Islamic working environment to their employees in order to encourage organizational commitment, increase job performance and job satisfaction among them. Originality/value: This research will provide new body of knowledge in the management field by proposing new conceptual framework on organizational commitment as the moderating variable. Apart from that, there are very limited study that proposed Islamic working environment, organizational commitment, job satisfaction and job performance as their conceptual framework especially in Malaysia's service industry.
- Subjects
MALAYSIA; ORGANIZATIONAL commitment; JOB satisfaction; JOB performance; CUSTOMER services
- Publication
Global Business & Management Research, 2019, Vol 11, Issue 1, p436
- ISSN
1947-5667
- Publication type
Article