We found a match
Your institution may have rights to this item. Sign in to continue.
- Title
EVALUACIÓN DEL ACCESO A LOS SERVICIOS DE ATENCIÓN PRIMARIA DESDE LA PERSPECTIVA DE LA ENFERMERÍA.
- Authors
Assunção Borges, João Paulo; Lima, Rosana Ferreira; Ribeiro dos Santos, Sara Cristina
- Abstract
The access is considered an essential attribute to Primary Health Care (HPA). Objectives: to characterize the sociodemographic and professional profile of nurses in traditional Health Care Unities (HCU) and to evaluate the first contact access of users. Method: field research, transversal, descriptive, carried out by interview and application of a structured and instrumented PCATool survey, professional version. Results: 100% (n=08) were female, average age of 37,7 years old. 62,5% (n=05) attend spontaneous demand, with subsequent scheduling, 12,5% (n=01) attend exclusively programmed demand. 87,5% (n=07) do not point out difficulties in the users access. Reception and assistance of the spontaneous demands with daily service and/or scheduling are the main actions of nurses in the HCU. The nurses evaluated as insufficient the first contact access, with important barriers. Conclusion: obstacles in the first contact access to the HPA services hamper the organization of the services of spontaneous and programmed demand.
- Publication
Revista de Enfermagem e Atenção à Saúde (REAS), 2021, Vol 10, Issue 2, p1
- ISSN
2317-1154
- Publication type
Article
- DOI
10.18554/reas.v10i2.4238