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- Title
ALIVE AND KICKING-BUT WILL QUALITY MANAGEMENT BE AROUND TOMORROW? A SWEDISH ACADEMIA PERSPECTIVE.
- Authors
BERGQUIST, BJARNE; GARVARE, RICKARD; ERIKSSON, HENRIK; HALLENCREUTZ, JACOB; LANGSTRAND, JOSTEIN; VANHATALO, ERIK; ZOBEL, THOMAS
- Abstract
The article presents an analysis on how quality management (QM) is perceived by scholars at three universities in Sweden. The data collection of scholars' opinions who work with quality management at three universities was carried out with the use of three independent workshops at three universities. The participants at Chalmers workshop reports features that comprise QM such as process management, change management, variation management, customer focus and system thinking.
- Subjects
SWEDEN; TOTAL quality management; SCHOLARS; UNIVERSITIES &; colleges; ADULT education workshops; CHANGE management
- Publication
Quality Innovation Prosperity / Kvalita Inovácia Prosperita, 2012, Vol 16, Issue 2, p1
- ISSN
1335-1745
- Publication type
Article
- DOI
10.12776/qip.v16i2.53