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ElevatorTroubleshooting With Focus on Doors: Learn what is needed for effective troubleshooting.
- Published in:
- Elevator World, 2024, v. 72, n. 11, p. 49
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- Publication type:
- Article
McKesson refuses Union Collective Agreement.
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- Lamp, 2008, v. 65, n. 9, p. 24
- Publication type:
- Article
Book Review: Phone Clones: Authenticity Work in the Transnational Service Economy.
- Published in:
- 2013
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- Publication type:
- Book Review
Investigating The Efficiency of Individual-Explicit Knowledge in The Telecommunication Sector of An Emerging Economy.
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- Gadjah Mada International Journal of Business, 2021, v. 23, n. 3, p. 295, doi. 10.22146/gamaijb.61236
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- Publication type:
- Article
Users as Developers: A Field Study of Call Centre Knowledge Work.
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- Journal of Organizational & End User Computing, 2007, v. 19, n. 4, p. 45, doi. 10.4018/joeuc.2007100103
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- Publication type:
- Article
Counterproductive Worker Behavior After a Pay Cut.
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- Journal of the European Economic Association, 2022, v. 20, n. 1, p. 222, doi. 10.1093/jeea/jvab026
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- Publication type:
- Article
New service station in India.
- Published in:
- Melliand International, 2017, n. 2, p. 075
- Publication type:
- Article
Customer-induced stress in call centre work: A comparison of audio- and videoconference.
- Published in:
- Journal of Occupational & Organizational Psychology, 2007, v. 80, n. 4, p. 693, doi. 10.1348/096317906X164927
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- Publication type:
- Article
A daily diary study of goals and affective well-being at work.
- Published in:
- Journal of Occupational & Organizational Psychology, 2003, v. 76, n. 3, p. 401, doi. 10.1348/096317903769647256
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- Publication type:
- Article
Photo‐Controllable Catalysis and Chiral Monosaccharide Recognition Induced by Cyclodextrin Derivatives.
- Published in:
- Angewandte Chemie, 2021, v. 133, n. 14, p. 7732, doi. 10.1002/ange.202017001
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- Publication type:
- Article
Product quality and over-efficient business processes...
- Published in:
- Quality & Reliability Engineering International, 2008, v. 24, n. 4, p. 375, doi. 10.1002/qre.932
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- Publication type:
- Article
Improving the Quality of Information Flows in the Backend of a Product Development Process: a Case Study.
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- Quality & Reliability Engineering International, 2005, v. 21, n. 2, p. 105, doi. 10.1002/qre.637
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- Publication type:
- Article
Of Fears and Budgets: Strategies of Control in Vespa velutina Invasion and Lessons for Best Management Practices.
- Published in:
- Environmental Management, 2022, v. 70, n. 4, p. 605, doi. 10.1007/s00267-022-01690-z
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- Publication type:
- Article
Hemophagocytic lymphohistiocytosis in adults: collaborative analysis of 137 cases of a nationwide German registry.
- Published in:
- Journal of Cancer Research & Clinical Oncology, 2020, v. 146, n. 4, p. 1065, doi. 10.1007/s00432-020-03139-4
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- Publication type:
- Article
BANGALORE.
- Published in:
- 2021
- By:
- Publication type:
- Short Story
¿Oportunidades de empleo o nuevas formas de trabajo precario? Los call centers de la Zona Metropolitana de Guadalajara.
- Published in:
- Espiral, 2017, v. 24, n. 69, p. 155
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- Publication type:
- Article
Precariado e sindicalismo no Brasil contemporâneo: Um olhar a partir da indústria do call center.
- Published in:
- Revista Crítica de Ciências Sociais, 2022, n. 127, p. 25, doi. 10.4000/rccs.5532
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- Publication type:
- Article
Résumés.
- Published in:
- 2014
- Publication type:
- Abstract
Precariado e sindicalismo no Brasil contemporâneo: Um olhar a partir da indústria do call center.
- Published in:
- Revista Crítica de Ciências Sociais, 2014, n. 103, p. 25
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- Publication type:
- Article
To Script or Not to Script.
- Published in:
- Oncology Practice Management, 2021, v. 11, n. 6, p. 24
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- Publication type:
- Article
CENTERING THE MARGINS: Critical Pedagogical Practices in an Educational Leadership Doctoral Classroom.
- Published in:
- SoJo Journal, 2023, v. 9, n. 1, p. 61
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- Publication type:
- Article
Rejection and Breaks in Pharmaceutical Call Center.
- Published in:
- International Journal of Pharmaceutical Research (09752366), 2019, v. 11, n. 4, p. 221, doi. 10.31838/ijpr/2019.11.04.036
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- Publication type:
- Article
WOMEN'S WORK: THE HOME, THE WORKPLACE, AND THE SPACES BETWEEN.
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- Industrial Geographer, 2008, v. 5, n. 2, p. 3
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- Publication type:
- Article
Scale Development to Measure Attitude of Farmers towards Kisan Call Centre Advisory Services.
- Published in:
- Mysore Journal of Agricultural Sciences, 2023, v. 57, n. 1, p. 280
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- Publication type:
- Article
Coping with Crisis Across the Lifespan: The Role of a Telephone Hotline.
- Published in:
- Journal of Child & Family Studies, 2008, v. 17, n. 5, p. 663, doi. 10.1007/s10826-007-9180-z
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- Publication type:
- Article
Contesting Firm Boundaries.
- Published in:
- ILR Review, 2016, v. 69, n. 3, p. 551, doi. 10.1177/0019793915624088
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- Publication type:
- Article
Phone Clones: Authenticity Work in the Transnational Service Economy.
- Published in:
- 2012
- By:
- Publication type:
- Book Review
THE EFFECTS OF NATIONAL INSTITUTIONS AND COLLECTIVE BARGAINING ARRANGEMENTS ON JOB QUALITY IN FRONT-LINE SERVICE WORKPLACES.
- Published in:
- ILR Review, 2009, v. 62, n. 4, p. 489, doi. 10.1177/001979390906200402
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- Publication type:
- Article
TEMPORARY WORK IN COORDINATED MARKET ECONOMIES: EVIDENCE FROM FRONT-LINE SERVICE WORKPLACES.
- Published in:
- ILR Review, 2009, v. 62, n. 4, p. 602, doi. 10.1177/001979390906200407
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- Publication type:
- Article
THE EFFECTS OF INSTITUTIONAL AND ORGANIZATIONAL CHARACTERISTICS ON WORK FORCE FLEXIBILITY: EVIDENCE FROM CALL CENTERS IN THREE LIBERAL MARKET ECONOMIES.
- Published in:
- ILR Review, 2009, v. 62, n. 4, p. 573, doi. 10.1177/001979390906200406
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- Publication type:
- Article
TECHNOLOGY, SELECTION, AND TRAINING IN CALL CENTERS.
- Published in:
- ILR Review, 2009, v. 62, n. 4, p. 553, doi. 10.1177/001979390906200405
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- Publication type:
- Article
HOW INSTITUTIONS AND BUSINESS STRATEGIES AFFECT WAGES: A CROSS-NATIONAL STUDY OF CALL CENTERS.
- Published in:
- ILR Review, 2009, v. 62, n. 4, p. 533, doi. 10.1177/001979390906200404
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- Publication type:
- Article
WORK DESIGN VARIATION AND OUTCOMES IN CALL CENTERS: STRATEGIC CHOICE AND INSTITUTIONAL EXPLANATIONS.
- Published in:
- ILR Review, 2009, v. 62, n. 4, p. 510, doi. 10.1177/001979390906200403
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- Publication type:
- Article
THE GLOBALIZATION OF SERVICE WORK: COMPARATIVE INSTITUTIONAL PERSPECTIVES ON CALL CENTERS.
- Published in:
- ILR Review, 2009, v. 62, n. 4, p. 453, doi. 10.1177/001979390906200401
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- Publication type:
- Article
Let's talk turkey.
- Published in:
- IIE Solutions, 2002, v. 34, n. 11, p. 36
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- Publication type:
- Article
Customer relationship management and you.
- Published in:
- IIE Solutions, 2001, v. 33, n. 4, p. 34
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- Publication type:
- Article
A call to quality.
- Published in:
- IIE Solutions, 2000, v. 32, n. 9, p. 15
- Publication type:
- Article
Reducing burnout in call centers through HR practices.
- Published in:
- 2010
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- Publication type:
- Journal Article
La calidad del trabajo en los centros de atención telefónica alemanes.
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- Revista Internacional del Trabajo, 2009, v. 128, n. 4, p. 441, doi. 10.1111/j.1564-9148.2009.00070.x
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- Publication type:
- Article
Listener perceptions of customer service agents' performance: Do comprehensibility, accentedness, and fluency matter?
- Published in:
- Journal of Second Language Pronunciation, 2023, v. 9, n. 2, p. 234, doi. 10.1075/jslp.21027.tsu
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- Publication type:
- Article
El trabajo en los call centers: La corporeidad de la experiencia laboral.
- Published in:
- Revista Rupturas, 2020, v. 10, n. 1, p. 103
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- Publication type:
- Article
Podrška žrtvama i svjedocima u Republici Hrvatskoj u uvjetima pandemije COVID - 19 virusa.
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- Temida, 2021, v. 24, n. 1, p. 75, doi. 10.2298/TEM2101075H
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- Publication type:
- Article
DYNAMIC ROUTING POLICIES FOR MULTISKILL CALL CENTERS.
- Published in:
- Probability in the Engineering & Informational Sciences, 2009, v. 23, n. 1, p. 101, doi. 10.1017/S0269964809000096
- Publication type:
- Article
The impact of offshored and outsourced call service centers on customer appraisals.
- Published in:
- Marketing Letters, 2008, v. 19, n. 1, p. 13, doi. 10.1007/s11002-007-9025-y
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- Publication type:
- Article
Proactive vitality management and mental health: The role of work engagement.
- Published in:
- PsyCh Journal, 2021, v. 10, n. 4, p. 668, doi. 10.1002/pchj.466
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- Publication type:
- Article
Borders in Service: Enactments of Nationhood in Transnational Call Centres.
- Published in:
- 2018
- By:
- Publication type:
- Book Review
Changes in wrist joint contact area following radial shortening osteotomy for Kienböck's disease.
- Published in:
- Scientific Reports, 2022, v. 12, n. 1, p. 1, doi. 10.1038/s41598-022-08027-0
- By:
- Publication type:
- Article
Four-dimensional computed tomography evaluation of shoulder joint motion in collegiate baseball pitchers.
- Published in:
- Scientific Reports, 2022, v. 12, n. 1, p. 1, doi. 10.1038/s41598-022-06464-5
- By:
- Publication type:
- Article
TELLING STORIES AND GROWING UP: AN AUTOETHNOGRAPHY ON WRITING CENTER STORYTELLING.
- Published in:
- Praxis, 2024, v. 21, n. 3, p. 39
- By:
- Publication type:
- Article
EMOTIONAL WELL-BEING, HEALTH AND LIFE SATISFACTION IN CALL CENTRE EMPLOYEES AND SOFTWARE PROFESSIONALS.
- Published in:
- Journal of Organisation & Human Behaviour, 2023, v. 12, n. 3, p. 24
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- Publication type:
- Article