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- Title
A Novel Strategic Approach to Evaluating Higher Education Quality Standards in University Colleges Using Multi-Criteria Decision-Making.
- Authors
Makki, Anas A.; Alqahtani, Ammar Y.; Abdulaal, Reda M. S.; Madbouly, Ayman I.
- Abstract
Universities worldwide strive to achieve excellence in research, learning, teaching, and community services, which are the pillars of their strategic plans. However, satisfying international ranking criteria might not directly result in achieving their strategic objectives. This paper proposes a new approach to rank university colleges by evaluating their educational quality. Standard sets of criteria from multiple international university ranking systems and a university's strategic plan's Balanced Scorecard perspectives were cross-mapped for the evaluation. A new multi-criteria decision-making-based framework was applied to six colleges of a non-profit university in the Middle East. It revealed their performance rankings and contributions to the university's educational quality objectives. This paper offers a novel approach for universities to develop strategies that satisfy multiple international ranking systems while achieving their strategic goals concurrently and as per their priorities. Implications include informing university leaders on the most contributing colleges and assisting in pinpointing quality shortcomings and their causes. This helps universities design better performance indicators and allocate resources to achieve educational excellence. This paper puts forward a new approach for universities to unify their efforts in satisfying the requirements of multiple international ranking systems while achieving their strategic goals.
- Subjects
MIDDLE East; HIGHER education standards; UNIVERSITY rankings; EDUCATIONAL objectives; EDUCATIONAL quality; BALANCED scorecard
- Publication
Education Sciences, 2023, Vol 13, Issue 6, p577
- ISSN
2227-7102
- Publication type
Article
- DOI
10.3390/educsci13060577