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- Title
CONSTANT EVOLUTION TOWARD QUALITY 4.0: An in-depth look at how the application of quality is changing with the times.
- Authors
Watson, Gregory H.
- Abstract
The article discusses how the application of quality is changing with the times. Topics discussed include Harvard Professor David A. Garvin first proposed a "transcendental definition of quality" that could be made more specific by decomposing it into dimensions of interest; and quality advanced through the Quality 3.0 phase, it transitioned from a way of managing the maintenance of a standardway of working to forging a pathway toward creating a future state of increased quality.
- Subjects
SCIENTIFIC knowledge; PROGRAMMABLE controllers; SOCIOTECHNICAL systems
- Publication
Quality Progress, 2020, Vol 53, Issue 8, p32
- ISSN
0033-524X
- Publication type
Article