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- Title
A rapid evidence-based service by librarians provided information to answer primary care clinical questions.
- Authors
McGowan, Jessie; Hogg, William; Rader, Tamara; Salzwedel, Doug; Worster, Danielle; Cogo, Elise; Rowan, Margo
- Abstract
Background: A librarian consultation service was offered to 88 primary care clinicians during office hours. This included a streamlined evidence-based process to answer questions in fewer than 20 min. This included a contact centre accessed through a Web-based platform and using hand-held devices and computers with Web access. Librarians were given technical training in evidence-based medicine, including how to summarise evidence. Objectives: To describe the process and lessons learned from developing and operating a rapid response librarian consultation service for primary care clinicians. Methods: Evaluation included librarian interviews and a clinician exit satisfaction survey. Results: Clinicians were positive about its impact on their clinical practice and decision making. The project revealed some important ‘lessons learned’ in the clinical use of hand-held devices, knowledge translation and training for clinicians and librarians. Conclusions: The Just-in-Time Librarian Consultation Service showed that it was possible to provide evidence-based answers to clinical questions in 15 min or less. The project overcame a number of barriers using innovative solutions. There are many opportunities to build on this experience for future joint projects of librarians and healthcare providers.
- Subjects
INFORMATION retrieval; INFORMATION-seeking strategies; DATABASE searching; ELECTRONIC information resource searching; INTERNET searching; EVIDENCE-based medicine; CLINICAL medicine research
- Publication
Health Information & Libraries Journal, 2010, Vol 27, Issue 1, p11
- ISSN
1471-1834
- Publication type
Article
- DOI
10.1111/j.1471-1842.2009.00861.x