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- Title
Artificial Intelligence and Family ODR.
- Authors
Gingras, Darren; Morrison, Joshua
- Abstract
In the last 10 years, Artificial Intelligence ("AI") has become a buzzword hovering over many industries, including the legal industry. It is a concept that we all think we understand based on the media or our own experiences with Amazon's Alexa, Apple's Siri or IBM's Watson. Yet, the fact is that the majority of us have little to no understanding of AIs current practical application in our own industry or what it may mean to our practices tomorrow. To some, the potential of AI spreading and growing throughout the legal sector feels almost Orwellian‐like partners or worse—replacements—who will deliver better, faster, and cheaper legal services. In this article we will answer the questions so many family lawyers seem be asking about AI: What is it really? Why are so many people so enamoured with it? And how will it impact legal services, especially for small firms or sole practitioners today and into the future? Key Points for the Family Court Community: Artificial intelligence (AI) is a broad term that encompasses a wide umbrella of technologies designed to help computers understand key concepts, relationships, and complexities through the analysis of large data sets.AI powered platforms have the capacity to consolidate great amounts of human knowledge, make sense out of disparate data sets, translate information, organize it into patterns, test it for consistency, and then generate useful output.Foremost is the delivery of more cost‐effective services.Practitioners are finding widespread AI implementation in legal processes such as predictive analytics, court integrations, risk management processes, client triaging, and more.Online Dispute Resolution (ODR), a growing legal technology being endorsed and adopted more and more by courts for Alternative Dispute Resolution (ADR) through online negotiation, mediation or arbitration, is also benefiting from AI development.Even though AI has been a fixture of social discourse for more than 10 years and is prevalent in many industries, the legal industry has been comparatively slow to take advantage of the benefits offered by this new technology.Research shows that AI utilized in conjunction with human expertise is the most powerful model of AI usage.AI is only as good as the data it can access. In order to truly unlock its potential, deep learning or algorithmic solutions, an emphasis on gathering protected, anonymized and reliable data will need to be a core priority for various constituents and stakeholders within the legal system.The legal industry's resistance to change and hesitation to adopt technology is in and of itself a hindrance to access to justice. It is inevitable that the legal system will integrate more AI tools, whether driven by the latest generation of lawyers and/or as a reaction to backlogs caused by inefficiencies or the need for remote access. As a result, lawyers' skills will need change in order for them to succeed. They will need to be more technology literate and data inclined.
- Subjects
ARTIFICIAL intelligence; DISPUTE resolution; JUSTICE administration; INTELLIGENT personal assistants; FAMILY law courts
- Publication
Family Court Review, 2021, Vol 59, Issue 2, p227
- ISSN
1531-2445
- Publication type
Article
- DOI
10.1111/fcre.12569