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- Title
How to assure the quality of services of an SDI.
- Authors
Bittencourt, Fabio; Rinne, Ilkka
- Abstract
To establish a reliable SDI, measuring, improving and communicating information about the Quality of Service level is a key success factor. The criteria should include availability, performance and capacity of the SDI components. Having said that, the big challenge has been to develop a standard way of communicating the expected Quality of Service level to the end users. Methodologies and tools discussed here aim to solve the issues above by: Testing the capacity of services to meet requirements (like INSPIRE View and Download Services); Keeping track of uptime and performance; Identifying trends affecting service level and availability; Validating the service through the check of the capabilities document against INSPIRE and OGC Standards; Establishing thresholds for indicators and setting up alerts and warnings; Measuring the impact of implemented improvements to end users. Concluding, by doing fine-tune adjustments to the infrastructure according to the findings discussed above, will lead to an effective optimization of investments in the SDI, which ultimately brings more development to the related region.
- Subjects
SPATIAL data infrastructures; GEOGRAPHIC information systems; INFORMATION storage &; retrieval systems; GEODATABASES; END users (Information technology); INTERNETWORKING
- Publication
Mapping (1131-9100), 2018, Vol 27, Issue 187, p34
- ISSN
1131-9100
- Publication type
Article