We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
EVALUATING AN ORGANISATION'S MANAGEMENT PERFORMANCE THROUGH THE CERTIFICATION AUDIT.
- Authors
BRUDIU, Lucica; PĂCALĂ, Mariana-Liliana; MILITARU, Constantin
- Abstract
The article proposes a strategy which reflects in the best way possible the evaluation of the integrated management system subjected to certification. For this purpose, 17 indicators of performance for the supply process of an organization have been defined and analysed so that the management performance of senior management can be improved during a certification cycle. The structure of the proposed strategy was tested in terms of applicability for the process of supply of an organization with an integrated management system. The Case Study "Certification audit and evaluation of performance indicators for the supply process" has showed a decrease of non-compliant indicators and an even greater decrease of indicators that require analysis and what strategy to evaluate the performance indicators for the audited integrated management system is usable. The certification audit emphasizes the importance of integrated management system which is enlarged or minimized depending on how management addresses issues of responsiveness, adaptability and compliance, as well as its ability to pursue strategic objectives.
- Subjects
CERTIFICATION; AUDITING; MANAGEMENT; STRATEGIC planning; LEGAL compliance
- Publication
Food & Environment Safety, 2014, Vol 13, Issue 3, p179
- ISSN
2068-6609
- Publication type
Article