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- Title
Culture: The Unexpected Key to Exemplary Primary Care.
- Authors
Sullivan, Erin E.; Arabadjis, Sophia D.; Alpert, Jessica L.; Ellner, Andrew L.
- Abstract
Health care organizations achieve better outcomes at lower cost where known advances in primary care have been implemented. With few exceptions, primary care in the US has been unsuccessful in implementing these advances. We conducted eight case studies of exemplar primary care organizations to theorize best systems design in adverse conditions; we offer a cross-case analysis. Every study site had culture characterized by 1) trusting, long-term relationships; and 2) power, responsibility, and authority redistribution. Organizational culture may drive exemplary primary care; building cultures with identified traits may improve primary care outcomes and is actionable.
- Subjects
PRIMARY care; LONG-term employees; LEADERSHIP; ACQUISITION of data; GOVERNMENT policy
- Publication
Journal of Organizational Psychology, 2018, Vol 18, Issue 5, p108
- ISSN
2158-3609
- Publication type
Article
- DOI
10.33423/jop.v18i5.277