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Title
Seen&Heard.
Abstract
Several letters to the editor are presented in response to the articles in previous issues including "Wanderlust and Memory" by Lynne B. Hare in the July 2013 issue, which discusses conducting capability studies and the use of control charts, "The Right Blend," by Vera Vanicek in the February 2013 issue, which discusses the mixing of chemotherapy drugs, and "The True Test of Loyalty "by Bob E. Hayes in the June 2008 issue, which discusses customer loyalty.