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- Title
أثر خصخصة القطاع الصحي على جودة الخدمات الصحية في اململكة العربية السعودية: من وجهة نظر العاملين في عينة من املستشفيات الحكومية التابعة ملديرية صحة نجران.
- Authors
عبد الغفار عبد هل إبراهيم محمد حسي
- Abstract
This research aims to test the impact of privatization of government hospitals on the quality of health services in its dimensions (tangibility, reliability, responsiveness, safety and empathy) in government hospitals affiliated to the Directorate. In regard to Najran Health, the study used a sample of workers in King Khalid Hospital and Maternity and Children Hospital in Najran. The data was collected using a sample of workers in the two hospitals, and the number of questionnaires used in the analysis was (197) questionnaires. The data was analyzed using the SmartPLS program, and the results were as follows: the degree of importance of privatization from the point of view of workers is high, and the quality of health services provided in government hospitals is high. Governmental hospitals tend to improve each dimension of health service quality (tangibility, reliability, responsiveness, safety and empathy). The research recommended focusing on the quality of health services when implementing the privatization initiative and conducting other research dealing with the impact of the privatization of government hospitals on the quality of health services from the patients' point of view.
- Subjects
PUBLIC hospitals; WOMEN'S hospitals; CHILDREN'S hospitals; QUALITY of service; MEDICAL care
- Publication
Global Journal of Economics & Business, 2023, Vol 13, Issue 3, p207
- ISSN
2519-9293
- Publication type
Article
- DOI
10.31559/GJEB2023.13.3.2