We found a match
Your institution may have access to this item. Find your institution then sign in to continue.
- Title
Sales Productivity Reported to Occupational Stress in the Retail Banking Field.
- Authors
Mureşan, Jianu Daniel
- Abstract
Recent research shows that between 70% and 90% of employees manifest or they have been showing occupational stress related symptoms. Furthermore, in 20% of the cases one can mention people who can be classified in the category of very increased stress intensity. Employees indicate growing stress which causes exhaustion, anxiety, antisocial behaviour and eventually job loss with impossibility for reemployment. In this context, we consider relevant reporting the efficiency indicators (in our case retailbanking efficiency) to the professional stress indicators. The level of stress can be determined using subjective indicators (the questionnaire method).
- Subjects
INDUSTRIAL productivity; JOB stress; RETAIL banking; DELINQUENT behavior; SYMPTOMS
- Publication
Economic Insights - Trends & Challenges, 2015, Vol 67, Issue 3, p133
- ISSN
2284-8576
- Publication type
Article