Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleNHS Direct job cuts reduced but services still suffer.AbstractTwelve NHS Direct call centres and 196 staff will be axed from the nurse-led telephone advice service, managers confirmed last week.SubjectsUNITED Kingdom; CALL centers; DISMISSAL of employees; MEDICAL personnel; NURSES; CUSTOMER servicesPublicationNursing Standard, 2006, Vol 21, Issue 5, p7ISSN0029-6570Publication typeJournal ArticleDOI10.7748/ns.21.5.7.s8