Back to matchesWe found a matchYour institution may have access to this item. Find your institution then sign in to continue.TitleCUSTOMER INCIVILITY AND EMPLOYEE SILENCE: A SHORT-LONGITUDINAL MODEL RELATIONSHIP AND ITS EFFECT ON TURNOVER INTENTION.AuthorsSugiono, Edi; Achmadi; Hendryadi; Gustiawan, Deni; Mais, Rimi GuslianaPublicationJURNAL MINDS: Manajemen Ide dan Inspirasi, 2023, Vol 10, Issue 2, p219ISSN2442-4951Publication typeArticleDOI10.24252/minds.v10i2.37354