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- Title
Using the EFQM 2020 Model for Stakeholder Management in Higher Education.
- Authors
Szabó, Gyöngyvér Hervainé
- Abstract
The aim of the study is to understand stakeholder management process using EFQM 2020 model for institutional self-evaluation and external evaluations. The research is aimed to explore the ESG 2015 standard from the stakeholder aspect, the next task is to compare its philosophy with EFQM 2020 model criteria concerning stakeholders. The next level is exploring the stakeholder differences using EFQM 2020 approach for mapping ecosystems in the case of public, private and private university institutional segment to clear Key stakeholders. The research aims to offer new impetus for policy formulation in the case of accreditation agencies and evaluation member teams as well as institutions using the EFQM 2020 strategic management performance model.
- Subjects
SCHOOL administration; HIGHER education; STRATEGIC planning; PERFORMANCE management; VIRTUAL communities; SELF-evaluation
- Publication
Quality Assurance Review, 2020, Vol 10, Issue 1/2, p3
- ISSN
2066-9119
- Publication type
Article