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- Title
Total Quality Management and Human Resources Management.
- Abstract
Researchers Adrian Wilkinson, Mick Marchington and Barrie Dale from the Quality Management Centre, Manchester School of Management, UMIST have been awarded a grant of 148,000 pounds from the Engineering and Physical Sciences Research Council to investigate `Quality and the Human Resource Dimension'. Although Total Quality Management (TQM) is seen as one of the major research innovations in British Management practice, there has been a preoccupation with the so called `hard' production orientated aspects of TQM to the relative neglect of human resource considerations which are often referred to as the `soft' factors.
- Subjects
TOTAL quality management; PERSONNEL management; RESEARCH; QUALITY assurance; WORKFORCE planning; AWARDS
- Publication
Quality & Reliability Engineering International, 1994, Vol 10, Issue 5, p439
- ISSN
0748-8017
- Publication type
Article