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- Title
A STUDY ON EMPLOYEES' ATTRITION IN BPO SECTOR WITH SPECIAL REFERENCE TO CHENNAI CITY.
- Authors
LATHA, B.
- Abstract
Businesses in India are now suffering high attrition which is reflecting a company's strength, weaknesses and company's ability. BPO sector is one among the indication of attrition. This study is conducted to find out the reasons behind the increase in attrition rate in BPO sector and to find out the ways of retention strategies. Research design is in descriptive nature. This study was carried out in BPO sector in Chennai. In this study opinion of 130 employees was taken for the analysis. Primary data & secondary data are used for the study. From the analysis and discussions, suggestions were given.
- Subjects
CHENNAI (India); INDIA; LABOR turnover; BUSINESS process outsourcing; EMPLOYEE retention; PERSONNEL management
- Publication
CLEAR International Journal of Research in Commerce & Management, 2013, Vol 4, Issue 7, p113
- ISSN
2249-4561
- Publication type
Article