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- Title
CLOUD SERVICE BASED QUALITY CONTROL CIRCLE.
- Authors
Nai-Chieh Wei; Chiao-Ping Bao; Tai-Lioan Chen; Shun-Yuan Yao; Yan-Yu Chen
- Abstract
Quality control circle (QCC) has been implemented worldwide for many years with substantially positive results and acclaim in various domains. However, situations such as employee business trips, absences, and schedule conflicts have decreased the attendance rates of QCC activities. Paper-based meeting records have not only limited QCC members' access but also hindered energy conservation and carbon reduction efforts. To address these problems, this study applies cloud computing to QCC activities. Specifically, the U-Office Force software is employed to implement cloud-based QCC activities in a small business through the plan-do-check-action method. The results reveal that the introduction of cloud service increases the attendance rate of QCC members regardless of their location, improves the access to data, reduces paper consumption, enhances managers' monitoring of the progress of QCC activities, and enables employees to clearly understand of the operation and procedure of QCC activities.
- Subjects
QUALITY circles; BUSINESS travel; QUALITY control; EMPLOYEE tardiness; ELECTRONIC monitoring in the workplace
- Publication
International Journal of Organizational Innovation, 2018, Vol 11, Issue 2, p65
- ISSN
1943-1813
- Publication type
Article