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- Title
MODELS FOR MANAGING DIFFERENT GENERATIONS OF EMPLOYEES.
- Authors
JOVCHESKA, Silvana; ZUNUNI, Zunun
- Abstract
The workforce in almost all organizations is made up of several generations of employees who have different experiences and values. Generational diversity can bring heterogeneity to the workplace, but also lead to conflicts and a number of workplace complications. All this happens when employees belonging to different generations have to work together. That is why quality management of different generations is important. The fact is that stereotypes and beliefs are present and they lead to side effects not only on evaluators and decision makers of organizations, but also on employees. Based on the research done for the needs of this paper, we created models for the abilities of employees classified according to the age group they belong to and their tendency to learn and develop in organizations. From the created models, it can be determined that older employees are perceived as relatively inflexible and employees who resist changes and are less prepared for training. In contrast, their younger colleagues are perceived contrary to what is observed as a characteristic of older employees. This paper highlights the importance of investing in continuous learning and development for employees as modern models for managing different generations of employees. The research done in this paper aims to prove the connection between management models with different generations of employees in organizations in the Republic of North Macedonia and the level of productivity.
- Subjects
MACEDONIA; RESISTANCE to change; AGE groups; TOTAL quality management; CULTURAL pluralism; AGE discrimination
- Publication
Vizione, 2024, Issue 42, p295
- ISSN
1409-8962
- Publication type
Article