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- Title
A Cross-Cultural Test of Implicit Theories of Re-requesting.
- Authors
Kim, Min-Sun; Oshio, Atsushi; Kim, Eun Joo; Tasaki, Katsuya; Anderson, Kenton Bruce; Yamaguchi, Ayano
- Abstract
Extant U.S. research shows that when a persuader's initial message is rebuffed, the next requesting message will tend to be ruder and more aggressive than the initial appeal. The robustness of these results has rarely been tested cross-culturally. Using conversational constraints theory, we further explicate implicit theories by investigating the perceived importance of constraints of re-requesting styles across two cultural-linguistic groups (i.e., Korean and American English speakers). Consistent with the "rebuff phenomenon," results revealed that people rated the task constraint ("clarity") as significantly more important, and the three face-related constraints ("concern for the other's feelings," "minimizing imposition," and "avoiding negative evaluation") as significantly less important for the second-attempt requesting than for the initial requesting. Some of these tendencies were more pronounced among American English speakers than among Korean speakers.
- Subjects
IMPLICIT attitudes; CROSS-cultural studies; CROSS-cultural communication; AMERICAN English language; KOREANS
- Publication
Communication Research Reports, 2019, Vol 36, Issue 1, p14
- ISSN
0882-4096
- Publication type
Article
- DOI
10.1080/08824096.2018.1550636