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- Title
Systems Thinking as a Team-Building Approach.
- Authors
WAY, CYNTHIA; McKEEBY, JON WALTER
- Abstract
The chief information officer of a research hospital faced a formidable challenge: Over the last five years, his department had expanded from a staff of 65 to 94. Because of the complexity of the hospital's computer infrastructure, the CIO determined that a team approach was essential to managing the system. To improve communication, the leadership group participated in a team-building retreat with a focus on systems thinking. The approach was not to teach the entire systems thinking methodology. Instead, after a brief introduction to key concepts to set the stage, the group learned to look for examples of the systems archetypes in their organization. They later used these tools to improve teamwork, problem solving, and communication in the office
- Subjects
TEAM building; TEAMS in the workplace; CHIEF information officers; COMMUNICATION; LEADERSHIP
- Publication
Reflections, 2012, Vol 11, Issue 4, p44
- ISSN
1524-1734
- Publication type
Article