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- Title
REDUCING FRICTION IN EMPLOYER-EMPLOYEE RELATIONSHIPS.
- Authors
SELEKMAN, BENJAMIN M.; SELEKMAN, SYLVIA K.
- Abstract
In this article the author discusses friction in employer-employee relationships and how it can be reduced in the U.S. It states that friction is different from dispute as it comprises of negative feelings like fear and suspicion which may eventually result in dispute. Job dissatisfaction may lead to friction between the employees and the management as lack of satisfaction results in hatred towards the employer. It highlights that unions play a part during friction and they intensify friction until new relationships have been formed and accepted. There is grievance procedure in which legitimate complaints are separated from those which are illegitimate. It reports that one can provide counseling to employees and listen to their issues before friction leads to disputes.
- Subjects
UNITED States; INDUSTRIAL relations; LABOR disputes; JOB satisfaction; COUNSELING; GRIEVANCE procedures; LABOR unions; PERSONNEL management; EMPLOYEE complaints
- Publication
Law & Contemporary Problems, 1947, Vol 12, Issue 2, p232
- ISSN
0023-9186
- Publication type
Article
- DOI
10.2307/1190052