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- Title
THE VALIDATION OF A MINICOURSE FOR TELEPHONE COMPANY SWITCHING TECHNICIANS.
- Authors
Reilly, Richard R.; Manese, Wilfredo R.
- Abstract
The introduction of electronic switching equipment has changed the nature of the telephone company switching job. A lengthy and complex training program must be completed before an employee can perform the electronic switching job. Because of the high cost of this training a more elaborate, second-stage selection procedure was developed. The ESS Minicourse was designed to be a self-paced content valid sample of ESS training which would be suitable for use with job candidates without any previous telephone company experience. A criterion-related validity study was undertaken to provide further evidence of validity as well as data helpful in setting a cutting score. Results showed that a combination of time to complete the Minicourse and performance on the objective tests was predictive of time to complete self-paced training in electronic switching. Crossvalidated estimates of validity were used to develop estimates of utility given different selection ratios.
- Subjects
ELECTRONIC technicians; EMPLOYEE training; EMPLOYEE reviews; PERFORMANCE evaluation; TELEPHONE companies; ELECTRONIC telephone switching systems; INDUSTRIAL costs; TELECOMMUNICATION systems; INDUSTRIAL management
- Publication
Personnel Psychology, 1979, Vol 32, Issue 1, p83
- ISSN
0031-5826
- Publication type
Article
- DOI
10.1111/j.1744-6570.1979.tb00470.x