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- Title
CHARACTERISTICS OF THE SERVICE PROVIDED BY THE MOBILE URGENCY SERVICE IN DIFFERENT BRAZILIAN REGIONS.
- Authors
Buchs Zucatti, Paula; Dias da Silva Lima, Maria Alice; Dal Pai, Daiane; Melo de Souza, Luccas; Cezimbra Hoffmann, Caroline
- Abstract
Objective: To characterize the care provided by the Mobile Emergency Care Service to the users' demands in different Brazilian municipalities. Methods: a cross-sectional study, using systematic observation of 49 visits performed in different Brazilian regions, between July and August 2015. Descriptive and inferential statistics were used. Results: clinical demands (42,9%) and Basic Life Support services (65,3%) were predominant to residences (40,8%); 71,4% of the users were transferred and 51% were referred to emergency units, with 89,8% of the visits. The response time was 12 minutes, with no differences between regions, but it was lower in transfers to Emergency Care Units (p < 0,05). Hands' hygiene was non-existent in 54,3% of cases. Conclusion: the analysis of the care provided to the users requires reorientation of care planning for quality and safety improvement.
- Subjects
BRAZIL; INFERENTIAL statistics; LIFE support systems in critical care; HOSPITAL emergency services; CROSS-sectional method; MOBILE hospitals; QUALITY assurance; EMERGENCY medical services; DESCRIPTIVE statistics; MEDICAL referrals; HAND washing; EMERGENCY medicine; MEDICAL needs assessment
- Publication
Revista de Pesquisa: Cuidado é Fundamental, 2021, Vol 13, Issue 1, p790
- ISSN
1809-6107
- Publication type
Article
- DOI
10.9789/2175-5361.rpcfo.v13.8818