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- Title
Developing Trust in Leaders: An Antecedent of Firm Performance.
- Authors
Douglas, Ceasar; Zivnuska, Suzanne
- Abstract
The article focuses on the development of trust in managerial staff and its link to company performance. A study is presented that investigates the factors contributing to the development of employee trust that is guided by social influences theory, which used to form, maintain or change social norms. It cites the three social influence strategies including rational influences, the provision of autonomy and development that managers used to urge employees trust. The author suggests that managers and leaders develop social interaction with their subordinates to achieve employees trust.
- Subjects
TRUST; EXECUTIVES; SUPERVISION of employees; SOCIAL psychology; SOCIAL norms; SOCIAL influence; SOCIAL interaction; EMPLOYEE relations programs; PERSONNEL management
- Publication
SAM Advanced Management Journal (07497075), 2008, Vol 73, Issue 1, p20
- ISSN
0749-7075
- Publication type
Article