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- Title
Characterization of the effects of work stress on the cognitive functions of staff from hotel companies.
- Authors
Hoyos Babilonia, Lorena; Santamaría Escobar, Álvaro; Niebles Nuñez, William
- Abstract
Objective: Characterize the effects of work stress on the cognitive functions of hotel workers in the city of Sincelejo, Sucre. Methodology: Of the eighty-nine (89) hotels registered with the Sincelejo Chamber of Commerce, a sample of twenty (20) was selected; Likewise, the study subjects designated as collaborators to be surveyed were a total of fifty-three (53) members of the staff of said hotels with more than 5 years of experience in the area. Once the sample was selected, the survey prepared for the present investigation was applied, with a total of 18 questions. The questionnaire was built using the Likert-type scale, using five (5) response alternatives with their corresponding weighting: Always (A), Almost Always (AA), Sometimes (S), Almost Never (AN) and Never (N). Results: The results show that work stress is Present in the cognitive functions of Concentration and attention, Memory, Errors, Immediate Reactions and Logic and organization, while it is Moderately present in the cognitive function Current evaluation and future project. Conclusions: It was possible to conclude that the presence of work stress in cognitive functions can have negative effects on the quality of working life of workers and, in turn, on their performance within the organization.
- Subjects
COGNITIVE ability; QUALITY of work life; JOB stress; CONCENTRATION functions; HOTEL employees; BOARDS of trade
- Publication
Investigación e Innovación en Ingenierías, 2023, Vol 11, Issue 1, p158
- ISSN
2344-8652
- Publication type
Article
- DOI
10.17081/invinno.11.1.6578